Return and Refund Policy
Last Updated: 2023-02-11
1. Introduction
Jobswizard is a unit of Hebron Learning Hub Pvt Ltd. At www.jobswizard.in, we strive to provide the best possible services to our users. As our platform does not operate as a shopping site, refunds are not issued for standard payments. However, in cases of **mishaps or incorrect transactions**, refunds may be processed after thorough verification.
2. Refund Eligibility
Refunds may be considered under the following circumstances:
- ✔ If a payment error occurs due to technical issues on our platform.
- ✔ If an unauthorized transaction is identified after reviewing bank records.
- ✔ If a duplicate payment was accidentally made for the same service.
3. Refund Process
To request a refund, users must follow these steps:
- ✔ Contact our support team via email at support@jobswizard.in.
- ✔ Provide transaction details, including payment reference number and date.
- ✔ Our team will analyze the request and verify the transaction with the respective bank.
- ✔ If found valid, the refund will be processed within 7-10 business days after approval, credited back to the original payment method.
4. Non-Refundable Cases
Refunds will not be issued in the following scenarios:
- Payments made for successful services rendered.
- Requests without valid proof of mishap or transaction issue.
- Claims made beyond 30 days from the transaction date.
5. Contact Us
If you have any questions regarding our refund policy, please contact us at:
Email: support@jobswizard.in